CyberCastor Pty Ltd (ABN:41687684340), referred to as “CyberCastor,” is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, products, and services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
CyberCastor collects personal information in a variety of ways, including through online forms, email communication, and when you register for our services. The types of personal information we may collect include:
• Name
• Email address
• Phone number
• Job title and company information
• Payment details
• IP address and usage data (e.g., for improving website functionality)
• Other information relevant to services we provide to you
We may collect personal information directly from you when:
• You visit or use our website
• You sign up for our services or courses
• You communicate with us via email, phone, or other means
• You participate in surveys, feedback, or promotions
We may also collect personal information from third parties, such as partners, affiliates, or other publicly available sources, but only where we are authorised to do so.
CyberCastor collects and uses personal information for the following purposes:
• To provide, manage, and improve our services
• To process transactions, payments, and provide customer support
• To communicate with you about your account, updates, and relevant services
• To comply with our legal obligations and safeguard against fraud
• To send marketing communications, with your consent
• To customize the content and user experience on our website
We take all reasonable steps to ensure that your personal information is securely stored. CyberCastor uses industry-standard security technologies to protect your information, including encryption, secure servers, and firewalls.
While we take measures to protect your personal data, please note that no security system is entirely foolproof. We cannot guarantee the absolute security of your personal information.
CyberCastor does not share, sell, or rent your personal information to third parties for their marketing purposes. We may, however, disclose your personal information in the following situations:
• To trusted service providers who assist us in delivering our services (e.g., payment processors, email marketing providers), who are obligated to keep your information confidential
• To comply with applicable laws, regulations, or legal requests from authorities
• To protect the rights, property, or safety of CyberCastor, our users, or the public
• With your consent, for marketing or promotional purposes
CyberCastor uses third-party platforms and service providers to enhance our offerings. These third-party partners may collect personal information and use cookies to facilitate the services they provide. We work with the following partner platforms:
• LearnWorlds: We use LearnWorlds to host our online courses. LearnWorlds may collect personal information such as your name, email, and payment details to manage your account and provide access to courses. For more information on LearnWorlds' privacy practices, please refer to their
Privacy Policy.
• Payment Gateways (e.g., Stripe, PayPal): To process payments for our services, we utilize third-party payment gateways such as Stripe and PayPal. These services collect personal information, including your credit card details and billing information, to facilitate the transaction. Each payment gateway has its own privacy policy, which you should review before making payments. For more information, please refer to Stripe’s
Privacy Policy and PayPal’s
Privacy Policy.
• Cookies and Tracking Technologies: These platforms and services use cookies and other tracking technologies to enhance your user experience and analyse how you interact with their services. Cookies help us provide better services, analyse trends, and track users' movements on our website to enhance the user experience.
You may opt out of cookies through your browser settings, but please note that some functionalities may not be available if cookies are disabled.
CyberCastor may use your personal information to send you marketing materials, newsletters, or promotions about our services that we believe may be of interest to you. You can opt out of receiving marketing communications at any time by:
• Following the “unsubscribe” instructions in the communication
• Contacting us at info@cybercastor.com.au .
We use cookies and similar tracking technologies on our website to enhance your experience, track usage patterns, and improve our services. You can manage your cookie preferences through your browser settings. Please note that blocking or deleting cookies may affect the functionality of our website.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal information is no longer needed, we will securely destroy or de-identify it.
You have the right to access the personal information we hold about you. If you believe that any personal information we hold is incorrect, incomplete, or out of date, you can request correction by contacting us at info@cybercastor.com.au .
CyberCastor operates primarily in Australia, but we may transfer your personal information to third-party service providers located outside Australia, such as LearnWorlds and payment gateways, which may store and process your personal information in servers outside Australia. We will take reasonable steps to ensure that your personal information is handled in accordance with the Privacy Act and the APPs, even when transferred overseas.
Under the Privacy Act 1988 (Cth), you have several rights in relation to your personal information, including:
• The right to access and correct your personal information
• The right to request deletion of your personal information, subject to certain conditions
• The right to restrict processing of your personal information
• The right to object to the processing of your personal information for direct marketing purposes
If you wish to exercise any of these rights, please contact us at info@cybercastor.com.au .
CyberCastor may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the nature of our services. Any changes to this policy will be posted on our website with the updated date. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
CyberCastor Pty Ltd
Email: info@cybercastor.com.au
Address: CyberCastor Pty Ltd, 3439 G 470 St Kilda Road, Melbourne, VIC 3004
